TERMS & CONDITIONS

 

 

This website is operated by Minoa Boutique. Across the site, the terms “we”, “us” and “our” refer to Minoa Boutique.

Minoa Boutique offers this website, including all information and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, and policies stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions. These Terms & Conditions apply to all users of the site. 

Please read these terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms & Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms  are considered an offer, acceptance is expressly limited to these terms of service.

Any new features which are added to the current store shall also be subject to the terms of service. You can review the most current version of the Terms & Conditions at any time on this page.

We reserve the right to update, change or replace any part of these terms of service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

REFUND & EXCHANGE

We want you to be satisfied with your purchase but if the products are faulty or damaged, we can offer you a refund or exchange. Please contact us within 14 days of receiving  your purchase. 

If the 14 day period has passed, unfortunately we can not offer you a refund or exchange.

CHANGE OF MIND

To be eligible for a return or exchange , your item must be in original sale condition (unworn, unwashed, or otherwise unused with original tags/labels attached). It must also be in the original packaging.  

You may be asked to provide personal details for returns or exchanges. These details will be used for the purpose of processing the return.

Sale items are not refundable but can be exchanged.

Items purchased online can be returned to our store with a proof of purchase. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Shipping costs may only be refunded on faulty items. 

PERSONAL INFORMATION

Protecting your privacy and the confidentiality of your personal information is very important to us. We may collect personal information including your name, gender, date of birth, address, telephone number and email. Information about your computer hardware and software is also automatically collected by us when you use our website. This information can include your IP address, browser type, access times and/or referring website addresses. This information is used by us for the operation of the website and the services offered on the website and to maintain the quality of the services offered on the website.

We do not collect your financial information or retain credit card numbers used to purchase products or services as this information is collected by a financial institution that has their own privacy policy. If you receive a request to provide sensitive personal information (such as credit card details) in an email, do not provide this information because the request may be fraudulent. You can help us identify attempts at fraud - if anything suspicious occurs, please contact us.

Please refer to our full Privacy Policy.

VOUCHERS

All vouchers can not be redeemed for cash. Vouchers are for one time use only. Australian residents only. 

MINOA BOUTIQUE

INFORMATION

58A Portman Street,
Oakleigh VICTORIA 3166